$7.99 NEXT DAY shipping to all CALIFORNIA destinations!* Online Orders Only

Shipping Policy

* 7.99 NEXT DAY California destinations on orders up to $360. Online orders only.

EDELWEISS is not responsible for delivery delays caused by adverse or unpredictable weather conditions.

  • We package all orders in the safest way possible and we cannot be responsible for any kind of damage or melting during the shipment. 
  • We do NOT accept returns.
  • It is the shipper's responsibility to ensure that the delivery location is safe and to inform Edelweiss if a signature is required.
  • For P.O. Box delivery, please select "STANDARD" "EXPRESS" or "FLAT RATE" shipping options.
  • All orders will be shipped within 24 hrs (unless noted otherwise). Orders placed after 12 pm pst may be shipped on the next available business day. Cut off for next day air is 12 pm pst.
  • "Next Day Air" or Next Day California Destination" will arrive the next business day. If you need Saturday delivery, please call (310) 275-0341 to place your order. 
  • Orders are not shipped Saturday or Sunday.
  • Orders placed on Federal holidays may be shipped the following business day.
  • All packages are shipped via UPS, USPS or local Next Day Service unless otherwise noted.
  • During summer months (especially when shipping to hot weather destinations), we highly recommend "Express, ""Next Day Air" or "Next Day California Destination" shipping. We cannot guarantee the products to arrive in good condition unless a Next Day or Express (before 10:30 A.M. for same day sevice) shipping is selected.
  • Due to temperature variations across the country, we may choose NOT to ship over a weekend.  Shipping charges may vary for larger orders and hot weather destinations.
  • It is best if someone accepts the package during the day.
  • Business addresses are better than residential addresses.
  • Orders placed in which "In Store Pick-Up" is selected will be ready to be picked up at the Beverly Hills location the following day, as long as the order was placed by 12 pm pst.
  • Orders can be picked up at our Beverly Hills location or sent via local messenger. Please call for details.
  • We do NOT ship outside of the US.